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Home: Resources > Research > Case Studies
Public Relations Consultants Association of India
 
Resources :: Research :: Case Studies
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A. CAMPAIGN TITLE
Friends of the Pill - Building Brand Communities with an Attitude


B. CAMPAIGN SUMMARY
'Goli ke Hamjoli' or Friends of the Pill, is a behaviour change campaign aimed at changing the very nature of women's thinking on the oral contraceptive pill (OCP) and its benefits to overall reproductive healthcare and specifically child spacing. Being a category campaign, Goli ke Hamjoli talks about the overall benefits of the low dose oral contraceptive pill and provides informed choice on available brands in the market. In 2003, the campaign took on the multi-pronged objectives of increasing pill usership as well as intenders and growing the category over the previous years. The key insight that the campaign sought to address was the feeling of vulnerability, lack of control vis-à-vis childbirth and pressure on the woman to be the archetypal provider. "I feel so alone when it comes to birth control".

The campaign, which focused on building a community of support for the pill user, employed a complete 360-degree process communication to married women in a nation-wide drive across media platforms. Through TV, Press, Radio, PR and on-ground one-on-one special events, the OCP category grew 48% since the campaign launch in 1998 and by 5% over 2002.

C. MARKETING CHALLENGE AND OBJECTIVE
India is a population billionaire. While nearly 50% of Indian women are in the reproductive age group, less than half of them practice contraception. 78% of conceptions are unplanned, and 28% are unwanted. A typical Indian woman is still groomed to believe that her existence centers around her family. When she marries, she doesn't just marry an individual, but an entire family system, without the freedom of choice in matters of reproductive health. It is expected that she will bear a child at the earliest as motherhood is seen as important for acceptance in the family. The need to space children or stop them completely comes low on the priority list. In the absence of any formal education on contraception, the decision about the method largely rests on the husband. The space between kids is never planned and use of contraception is largely erratic. Specific to the pill, most women have heard of it, very few have actually used it. There is lack of proper education about how the pill works and misconceptions aplenty about its ill effects. The husband, with respect to contraception, is careless, at best indifferent to contraceptive use.

The key insight: The relationship with category of oral contraceptive pills is characterized by fear, mistrust and lack of knowledge For the woman, there is a feeling of vulnerability, lack of control vis-à-vis childbirth and pressure to be the archetypal provider. "I feel so alone when it comes to birth control".

Goli ke Hamjoli (Friends of the Pill) is an integrated communication campaign to induce behavioral change and positive disposition towards the pill amongst women who are keen to space their families. Over a 4-year run from 1998 till 2002, while awareness on the pill gradually increased, pill adoption and usage continuation by women wavered. All were aware, but a significant proportion was still not using the pill. The greatest mindset block can be summarized as: "I have heard about the benefits of the pill. But I have also heard about its side effects. So I am not very sure if I should choose it or not." Thus in 2003, Goli ke Hamjoli (Friends of the Pill) campaign was customized, designed and executed into one of the largest ever mass media advocacy, public relations and special events programme amongst women communities.

Challenge: Get Oral Contraceptive Pills accepted as the best form of contraception.
Objective: The campaign objectives for 2003 were an organic extension of objectives since 1998. While year 1 created relevance for the pill in the lives of women, year 2 softened the barriers on pill perception in the minds of women, year 3 nudged the Indian women in to action, year 4 incentivised the women to change, year 2003 intended to pursue the advocacy route to convince women to change.


D. TARGET MARKETS

Primary
• Women in child-bearing age, Currently not using any contraception / using other methods, SEC A-D

Secondary
• Influencers, Media, Key opinion leaders, Relatives, Doctors and chemists

Markets

8 high population states in India, contributing to almost 40% of total Indian population
 
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