Speech by Prema Sagar, Founding
President at Launch Seminar. Dec
5, 2001Good Afternoon Ladies and Gentlemen I
would like to extend a warm welcome to all of you my colleagues from the
PR industry, members of the corporate world and the media. And
I would like to specifically thank Chris McDowall, Secretary General of the International
Communication Consultancies Organisation (ICCO), for being present at this momentous
occasion today the launching of the Public Relations Consultants Association
of India (PRCAI). PRCAI is a milestone in the (nascent) history
of Indian PR. The efforts of all my colleagues over the past few years to form
this umbrella body that would work to enhance the standards of this industry in
the country have borne fruit! In short, PRCAI aims to bring homogeneity in the
industry from what it is today a heterogeneous pool of Firms battling to
offer varied services both at the national and the regional levels. I
am sure there are many more milestones to come as we embark on the long journey
to develop Standards, Ethics, Expertise and Knowledge in the Indian PR industry. The
timing of this launch is also quite noteworthy. The status of PR as a communications
tool as the clients understanding of its role in the marketing and business
mix is rising in the country. For too long, PR in India has
been seen as a delivery mechanism for selective messages, mainly via media relations.
PR has been seen as the province of spin doctors, Edinas and
the gin & tonic brigade. I would like to wallow in the self pity that
the industry reputation is all the medias fault, like John Lydon who was
notorious as the Sex Pistols Johnny Rotten and tendentiously claimed in
1986 that my reputation is a media creation. There is no dearth of
people saying that closer home! However, in recent times, greater emphasis has
been put upon communications strategy that has been shaped by research and consultancy
insights. The PR industry in the West is feeling the pinch.
Dot.com demises, changes in the white House, and mergers within the industry analysts
say the future is bright, but, according to them, caution is the word. In
Europe, on the other hand, many PR professionals point to the relative lack of
maturity in the German, French and Italian PR markets when compared to the U.S.
and the U.K. as being pointers for great opportunities on the horizon. The
Asian PR scene has been hit badly by the U.S. economic slowdown, but China is
emerging as the new center of PR power. PR is all too often seen as discretionary
spending in Asia and has been hit hard. This is not to discount
the turbulence this year, what with the palpitations of the PR industry in India
being almost audible after being hit (badly) by the US economic slowdown and the
explosion of the much hyped dot.com bubble. The prospects
of a dream script being rewritten can be seen again. With the growing need for
information, both clients and consulting firms began to leverage the power of
the spoken and written word, finally giving PR the credibility it has been striving
for in the recent decade. The industry is more prepared to
handle these business ups and downs together. There is no more talk about the
new economy, which saw the PR industry gallop ahead at over 30 to 40 percent annually
in the past few years. The new focus is on creating new recession proof
ways of communicating in ever-changing economies. The launch
of PRCAI today marks the maturity of this industry and giving shape to one voice
of the industry and focus its concerns. I would like to mention one focus area
focus on learning and development programmes so as to upgrade skill sets
and improve the service standards of the existing talent pool. How
many of us or our clients would go to a Doctor or a Lawyer and ask about their
qualifications and professional standards before we ask for treatment or advice?
We do not because we know that to be a Doctor or a Lawyer they have certain standard
and that they are Professional. Now, I ask, what about us? For the
majority of us our potential clients spend as much as 75% of our first meeting
trying to convince themselves that we are credible. The Association
will provide a formal, professional mechanism to improve the credibility, and
thereby profitability, in PR while following a Code of Practice. I
would like to thank you all once again, for having made it to this occasion.
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